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Nmap scan report for d.la1-c1cs-ia4.salesforceliveagent.com (13.109.186.54) Host is up (0.058s latency). Other addresses for d.la1-c1cs-ia4.salesforceliveagent.com (not scanned): 13.109.191.54 13.110.58.54 rDNS record for 13.109.186.54: dcl11-ncg1-c5-iad4.la1-c1cs-ia4.salesforceliveagent.com Not shown: 996 filtered tcp ports (no-response), 1 filtered tcp ports (admin-prohibited) PORT STATE SERVICE 80/tcp closed http 443/tcp open https 8443/tcp open https-alt Nmap done: 1 IP address (1 host up) scanned in 6.88 seconds